Job Information
J&J Worldwide Services EMS Operator in Forest Glen, Maryland
Description
General Summary
General monitoring of various computer system alarms, clerical work to include answering phone, data entry, report generation, maintaining JC documentation, security access and reporting deviations/issues to appropriate personnel.
Essential Duties and Responsibilities
Answer, record all trouble calls, generate work orders for O&M and HAS as needed.
Process, verify for accuracy and close completed work orders into DMLLS.
Daily data entry into computer database and print various types of reports as needed
Maintain JC preventative maintenance documents accurately.
Locking and unlocking of exterior doors.
After hours Unlocks of doors for Medical Center personnel with appropriate authorization.
Control and manage service vendor access into the facility.
Monitoring of critical alarm systems including HVAC, Fire Alarm, Medical Gas, Nurse Call, Pneumatic Tube System, CCTV and Door access.
Adjust BAS temperatures, identify discrepancies and report to appropriate personnel
Evaluates alarm conditions to determine necessary response actions and in response to computer output instructions or error conditions, applies standard operating/corrective procedure.
Notify technical support personnel as required and refer problems which do not respond to preplanned procedure to supervisory personnel.
Other duties as assigned
Knowledge, Experience and Skill Requirements
High school diploma or equivalent
Knowledge of various computer software, data entry, and ability to generate reports
General mechanical knowledge needed
Work requires the application of experience and judgment in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents
Ability to enter data at a rate of 50 wpm and work independently
Ability to work rotating shifts, including weekends and holidays
Ability to lift minimum 50 pounds
Work Environment
- Work is performed indoors. Requires prolonged sitting, standing, stooping, lifting and occasional walking to perform duties.
This job description is subject to change by the employer as the needs of the employer and requirements of the job change.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
J&J Worldwide Services
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