Worker Type

Regular

Job Description

Summary

The Field Service Representative II operates and provides instruction on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field. In this role, one ensures all field operations follow established procedures and are conducted safely. The Field Service Representative works with engineering, technical support, and manufacturing to ensure that course material reflects current product features.

Position Responsibilities

• Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field

• Participates in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM)

• Ensures all field operations follow established procedures and are conducted safely

• Conducts all necessary UAS, TMS and UGV equipment, and material inventories

• Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations

• Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems

• Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground

• Constantly monitors whether on-site and along intended flight paths

• Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels

• Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures

• Captures critical information for input into after-action reports and lessons learned databases

• Learns to use professional concepts; applies company policies and procedures to resolve routine issues

• Works on problems of limited scope; follows standard practices and procedures in analyzing situations

• Other duties as assigned

Basic Qualifications (Required Skills & Experience)

• High School diploma or GED equivalent; Bachelor’s degree is preferred or equivalent combination of education, training, and experience

• 2 – 5 years of relevant experience

• Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm

• Prior military instructor/Special Operations experience highly desirable

• Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds

• Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required

• Willingness to travel regularly and for extended periods within continental United States (CONUS)

• Willingness to travel regularly and for extended periods to outside continental United States (OCONUS)

Other Qualifications & Desired Competencies

• Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass

• Must have strong analytical skills with which to solve various degrees of complex problems

• Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches

• Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)

• Demonstrates basic computer skills and proficiency with office software and productivity tools

• Effectively lead, train and mentor small groups of students in meeting course objectives

• Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines

• Focuses on teamwork, collaboration and puts the success of the team above one's own interests

• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties

• Displays strong initiative and drive to accomplish goals and meet company objectives. Delivers message to Garcia daily (“A Message to Garcia,” Elbert Hubbard’s essay on initiative, first publication 1899)

• Takes ownership and responsibility for current and past work products

• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company

Physical Demands

• Lift and/or move between 11-20 lbs. of cases of varying size (Frequent)

• Lift up to 50 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional)

• Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant)

• Stand and/or sit for long periods of time (Frequent)

• Balancing, handling, fine manipulation and grasping (Frequent)

• Repeatedly throw objects up to 16lbs over shoulder (Frequent)

• Good manual dexterity to assemble and disassemble product (Frequent)

• Crouching, reaching and keying (Frequent)

• Climbing, stooping, kneeling, feeling, overhead lifting (Occasional)

The salary range for this role is:

$32 - $42

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits .

We also encourage you to review our company website at http://www.avinc.com to learn more about us.

Principals only need apply. NO agencies please.

Who We Are

Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we’ve been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world’s most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution’s permanent collection in Washington, DC.

Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.

What We Do

Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company’s hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.

We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.

ITAR

ABOUT US

At AeroVironment, our purpose is to secure lives and advance sustainability through transformative innovation. Our solutions give our customers a fresh vantage point, positioning them to see the world with new eyes and extending their reach beyond the line of sight. That is the power of our breakthrough unmanned aircraft systems, perfected and refined over a half century.

Whether they are warfighters searching for an enemy, border patrol agents searching for people in need of assistance, or telecom providers linking millions to the digital economy, our customers choose AeroVironment because our systems generate actionable intelligence reliably, creating a path to goals that would otherwise be unattainable.

Careers at AeroVironment (https://www.avinc.com/careers/our-team)