Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest cloud infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for passionate program managers to help achieve that mission.

Within CO+I, the Infrastructure, Planning and Acquisition team is responsible for supporting delivery of datacenter capacity for Microsoft’s cloud business. We have a portfolio of complex, multi-disciplinary, multi-million, multi-year datacenter construction and lease projects with specific safety, quality, schedule, and cost goals.

To help us accelerate achieving our objectives, growth, and transformation, we are looking for a Business Program Manager to evolve and transform our Business Operations processes, supporting network and fiber spend processes for our data centers.

A successful candidate will: have cross group organizational skills, demonstrate empathy, have well developed analytical and problem-solving capabilities, experience enabling action from data, have a passion to automate processes and thrive on operational support, remain resilient and constructive when faced with changes, and quickly adapt to changes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

We are looking for someone with great project management skills who is passionate about process efficiencies, will drive actionable insights across complex business, and will identify and resolve critical problems for our stakeholders.

• Works with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design compliant, complex programs from initiation to delivery with minimal coaching. Produces collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met. Operational Brilliance - Facilitation of end to end procure to pay, and operational program management through financial project closeout (i.e., tools, processes, capabilities, procedures etc.).

• Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Trusted Advisor - Provide direction and guidance to internal stakeholders answering related questions or issues, while demonstrating a positive attitude.

• Utilizes direction and strategy from leadership regarding business area of expertise to help create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Defines vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Ensures buy in and adoption of the new program or change by others in the organization. Develops the collateral required to enable key stakeholders and others to be on board.

• Embody our culture and values

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement.

• OR equivalent experience.

Other Requirements:

These requirements include, but are not limited to, the following specialized security screenings:

• Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

• Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Preferred Qualifications:

• Sound business acumen and the ability to effectively manage competing priorities

• Ability to communicate clearly and effectively within multiple levels of an organization

• Be comfortable working with ambiguity and adept at using data to influence decision making

• Demonstrated influencing skills, with proven ability to handle multiple stakeholders and work streams across various levels of the organization, and prioritize as needed, including pushing back

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 21, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .