Description

Amazon Logistics (AMZL) delivery operations are on pace to become one of the largest parcel carriers in the world and looking to hire a Senior Program Manager to define the future tech requirements for Amazon’s global delivery operations.

The Amazon Logistics Technology Subject Matter Expert team (AMZL TECH SME) is the bridge between AMZL Operations and Last Mile Delivery Technology (LMDT) software team. We're experts in operations, use unique data for decision-making, and blend generalist and specialist knowledge to unite different areas and optimize the AMZL value stream. As subject-matter experts, we connect operations, engineering, research science, planning and software development themes to support the development of cohesive product based solutions that optimize the AMZL value stream. We are innovators that actively participate in the deployment, adoption and execution of technology products developed within AMZL.

The AMZL Tech Subject Matter Expert (SME) team is seeking a Senior Program Manager, TECH SME. This role is accountable for influencing business-critical decisions for operations tech that enable scale and deliver consistent, industry leading, performance. The individual will support the development and delivery of high-performance products for Operations and Transporters. In this role, you will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance app based solutions to the field.

More Information (Japanese Only)

・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)

・Job:Project Management (https://www.amazon.co.jp/b?node=5609904051)

・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Key job responsibilities

• Design, build, and improve tools for product and process design

• Provide leadership in operational excellence, product development and phase gate systems

• Provide technical leadership for large-scale industrial engineering projects in the use of tools like VSM, DOE, MSA

• Work with complex MHE, automation, robotics and process design based on Lean Manufacturing

• Coordinate design efforts between internal teams to develop optimal solutions for the network, including equipment specification, material flow, and process design

• Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to Sr. leadership

• Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners

• Facilitate process improvement initiatives among site operations, engineering, and corporate systems groups

• Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our delivery systems

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

• Bachelor’s Degree or equivalent work experience

• 5+ years of experience as an Industrial Engineer, Process Engineer, or Manufacturing Engineer

• 5+ years of experience with complex Material Handling Equipment and process design based on Lean Manufacturing or Toyota Manufacturing System

• 5+ years of experience using Microsoft Excel, and Microsoft Project, or other Statistical software (e.g., Minitab)

• Business level of English

Preferred Qualifications

• Master’s degree

• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing

• Proficiency with concepts like optimization, system analysis, statistical analysis, reliability analysis, and decision-making

• Experience improving business metrics, in cross-functional areas (e.g. Operations and Technology) by using data and metrics to drive decisions

• Business level of Japanese

• Excited about working in a diverse group and contributing to an inclusive culture

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます